Privacy Policy

Last updated: 29 July 2026

This Privacy Policy explains, in accordance with Article 13 of the General Data Protection Regulation (GDPR), how personal data is processed when you visit our website or contact us.

1. Controller

ADDENSEO International GmbH
Hermann-Oberth-Straße 9
85640 Putzbrunn
Germany

Telephone: +49 (0)89 456 785 90
Email: info@addenseo.com

Managing Director authorised to represent the company: Thomas Cleff

2. Scope and principles

This Privacy Policy applies to www.addenseo.com, including its German and English pages. We process personal data only where this is necessary to provide the website securely, respond to enquiries, or comply with legal and contractual obligations.

No additional analytics, audience-measurement, profiling, advertising or marketing services are used on this website. In particular, the website does not include Google Analytics, Matomo, advertising pixels, social-media plugins, Google Maps, YouTube, Google reCAPTCHA, a newsletter system or a server-side contact form.

Under the website's current technical configuration, no cookies or comparable storage technologies are used to store or access information on your device. A cookie or consent banner is therefore not required and is not used.

3. Hosting and server log data

This website is hosted by the following processor:

Hetzner Online GmbH
Industriestraße 25
91710 Gunzenhausen
Germany

When you access the website, your browser transmits technically necessary data to the web server. This may include:

  • the IP address of the requesting device,
  • the date and time of access,
  • the requested file or URL,
  • the volume of data transferred and the HTTP status code,
  • the referrer URL, where transmitted by the browser,
  • browser type, browser version and operating system.

This data is processed to provide the website, maintain stability and security, analyse technical errors and prevent misuse. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and reliable operation of our website.

Hetzner stores IP addresses in web-server logs in anonymised form by default. Under Hetzner's standard configuration, Apache access and error logs are generally retained for seven days; the specific retention period depends on the setting selected in the hosting account. Data may be retained for longer where this is necessary in an individual case to investigate a security incident or establish, exercise or defend legal claims.

Where Hetzner processes personal data on our behalf, this is governed by a data processing agreement under Article 28 GDPR. Further information is available in the Hetzner Privacy Policy.

4. Contact by email or telephone

If you contact us by email or telephone, we process the information you provide, in particular your name, contact details, the content of your enquiry and, where applicable, technical or business information, in order to respond to your enquiry.

Input fields displayed on certain pages are used solely to create a prepared email on your own device. The entries are not transmitted to a ADDENSEO International GmbH web server or to a form-processing provider. Data is transmitted only when you send the prepared message through your own email application and email provider.

Where your enquiry concerns steps prior to entering into a contract or the performance of a contract, the legal basis is Article 6(1)(b) GDPR. General commercial, technical or other enquiries are processed on the basis of Article 6(1)(f) GDPR. Our legitimate interest is to respond to and document enquiries appropriately.

General enquiries are deleted once they have been fully dealt with, unless statutory retention duties or legitimate evidentiary and limitation interests require further storage. Commercial correspondence and contract-related records are retained for the periods required by applicable commercial and tax law.

5. Email processing with Microsoft 365

We use Microsoft 365 for business email communication. For customers in the European Economic Area, the relevant provider is generally:

Microsoft Ireland Operations Limited
One Microsoft Place
South County Business Park
Leopardstown, Dublin 18
Ireland

Email communication may involve processing sender and recipient details, timestamps, subject lines, message content, attachments and technical connection data. Depending on the content of the communication, the legal basis is in particular Article 6(1)(b), (c) or (f) GDPR.

Where Microsoft processes personal data as our processor, the processing is governed by the applicable Microsoft data-protection terms, in particular the Microsoft Products and Services Data Protection Addendum. In certain cases, Microsoft may process personal data as an independent controller for its own purposes defined by contract or law.

Microsoft may use affiliated companies and subprocessors. Where personal data is processed outside the European Economic Area, this takes place only where the applicable legal requirements are met, in particular on the basis of an adequacy decision or appropriate safeguards such as the EU Standard Contractual Clauses. Further information is available in the Microsoft Privacy Statement.

6. Recipients of personal data

Within ADDENSEO International GmbH, personal data is accessible only to personnel who require it for the relevant purpose. Data may also be disclosed to technical service providers, IT and hosting providers, email providers, advisers, public authorities, courts or other recipients where this is necessary to perform a contract, comply with a legal obligation, protect legitimate interests, or establish, exercise or defend legal claims.

We do not sell personal data or disclose it to third parties for their own advertising purposes.

7. Requirement to provide data and automated decisions

Apart from the technical connection data required to access the website, you are not legally or contractually required to provide personal data merely to visit the website. However, to enable us to respond to an enquiry, you must provide the contact and content information necessary for that purpose. Otherwise, we may be unable to process the enquiry.

We do not carry out automated decision-making, including profiling, within the meaning of Article 22 GDPR.

8. Your data protection rights

Subject to the applicable legal conditions, you have the following rights in particular:

  • access to personal data processed by us under Article 15 GDPR,
  • rectification of inaccurate data and completion of incomplete data under Article 16 GDPR,
  • erasure under Article 17 GDPR,
  • restriction of processing under Article 18 GDPR,
  • data portability under Article 20 GDPR where the statutory conditions are met,
  • the right to object to processing based on Article 6(1)(e) or (f) GDPR under Article 21 GDPR.

Right to object: Where we process personal data on the basis of legitimate interests, you may object at any time on grounds relating to your particular situation. We will then cease processing the relevant data unless we can demonstrate compelling legitimate grounds or the processing is required for the establishment, exercise or defence of legal claims.

To exercise your rights, please contact info@addenseo.com. To protect your data, we may request suitable evidence of identity.

9. Right to lodge a complaint

Under Article 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority. The authority generally responsible for private-sector companies established in Bavaria is:

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Germany
Telephone: +49 (0)981 180093-0
Email: poststelle@lda.bayern.de

You may also lodge a complaint with any other supervisory authority competent under Article 77 GDPR.

10. Data security

This website is delivered using SSL or TLS encryption. We use appropriate technical and organisational measures to protect personal data against loss, alteration and unauthorised access. Please note, however, that unencrypted email communication may involve security risks. Particularly confidential information should be transmitted only after agreeing an appropriate secure method with us.

11. External links and locally hosted content

Fonts, images, scripts and PDF documents used on this website are generally delivered locally from our web server. Merely loading our pages does not establish a connection to Google Fonts, social networks, mapping, video, analytics or advertising services.

Our website may contain links to external websites. Data is transmitted to the relevant provider only when you click such a link. The operator of the external website is responsible for the processing carried out there.

12. Changes to this Privacy Policy

We update this Privacy Policy where the legal position, technical functions or service providers change. The version published on this website at the relevant time applies.

This English version is provided for information and is intended to reflect the German version accurately.